Front End Developer Apply Online The Front End Developer role focuses on the front end of applications, working with our back end engineers to build out user interfaces. Candidates should possess a strong focus on user experience and have a great eye for clean, thoughtful design. This position will be utilizing the latest web technologies to help develop the next generati

Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experience team member. Reads and writes SQL to resolve basic issues. Responsi

If you have the following competencies, we want to talk to you Strong desire to work with a team that has common goals Passion for helping clients and building rapport Desire to work in a fast paced environment where every day offers diverse questions Aptitude for problem solving and thinking out of the box. Provides inbound support to resolve client inquiries and problem

The Software Support Specialist ensures timely resolution of easy moderate client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Software Support Specialist is expected to continually grow and expand knowledg

Implement tooling to monitor AWS EKS based systems focusing on performance, reliability, and scalability. Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale. Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost eff

Perform software installation and upgrade services for new and existing Tyler clients through scheduled project appointments with a defined scope of work Configure application, database, and web servers with Tyler and 3rd party software Provide technical overviews to clients Document results of work performed Qualifications IT / computer related experience, including but

Provide professional services such as consultation and education to clients on Tyler product APIs and data exchange tools. Design and conduct knowledge transfer sessions on site or through webinars. Perform consultation/analysis of client business model to identify and document client requirements regarding integration with in scope Tyler products. May identify and docume

Work with internal and external customers on resolving complex technical issues. Participate in diagnosing, analyzing and troubleshooting code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. Assist Support Specialists, Implementation Specialists, and Project Managers in establishing issue priorities to en

Provide professional services such as consultation, interface readiness, and education to clients on Tyler interface products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on interface functionality, maintenance and troubleshooting. May recommend options for new approaches in client work processes as appropriate to ensure effic

Learn software products with the goal of beginning to provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Assist with designing and conducting knowledge transfer sessions on site or through webinars. Educate users on fundamental software functionality essential to the solution as well as on data entr

Support the process of standardizing and streamlining annual and ad hoc information security audits and assessments in compliance with FedRAMP, CJIS, SSAE 18 SOC 1 and SOC2 PCI and other requirements as necessary Conducting comprehensive risk assessments to identify potential security threats and vulnerabilities within the organization's systems, networks, and processes.

Lead team meetings Training and process improvement Mentorship NET (New Employee Training) Reverse Shadows Become a Buddy for New Hires Complexity Electric package (TOU, KVAR, Demand, Net Metering) UB Multiple Cycle go lives 20,000+ UB accounts Ability to handle escalations and create resolutions for red flags and roadblocks Ability to implement AR conversions, manual set

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed for the largest/most complex/enterprise wide projects. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow th

Provide end user support for Tyler's internal customers via telephone, email, remote control and in person. Maintain a high level of courteous customer service at all times Respond to emails, phone calls, and instant messages from Tyler employees requesting help with computer related issues Learn the functions and back end of Tyler's applications and corporate software so

What you will do Create lasting impact by building and continuously improving our Angular based products. Work within the engineering team on designing and developing core product functionality. Contribute to the design of features and provide thought leadership by taking into consideration business requirements, data needs, performance, scalability, and user experience.