Guide and influence technical resources to complete customer tasks and projects. Work with the Tyler business units to become familiar with contract requirements, application architecture, performance requirements, support requirements, program modifications, build requirements, schedules, and special considerations. Become familiar with business requirements, support tea

Test and validate program modules of increasing complexity to meet specifications and procedures standards. Conduct thorough and accurate testing of web based applications (PHP/Mysql/Javascript). Document software defects in Jira and proactively communicate with software developers. Validate all written documentation for assignments for accuracy and completion. Validate s

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Support the process of standardizing and streamlining annual and ad hoc information security audits and assessments in compliance with FedRAMP, CJIS, SSAE 18 SOC 1 and SOC2 PCI and other requirements as necessary Conducting comprehensive risk assessments to identify potential security threats and vulnerabilities within the organization's systems, networks, and processes.

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed for the largest/most complex/enterprise wide projects. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow th

Work as part of a fast paced team to perform object oriented application development using entellitrak as the foundation Analyze functional requirements and troubleshoot application code issues utilizing entellitrak and other Tyler Technologies proprietary software, tools, and technologies Work closely with other developers and quality assurance engineers to create fixes

Initial project setup; preparing the project for the next step in the project assignment New contract review and routings Review and follow up of PMO Suggestion and Maintenance queue Assist the accounting team in locating project documentation when closing out a project Perform project research and providing proposal to management Conduct "forensic project management" to

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Provide professional services such as consultation, interface readiness, and education to clients on Tyler interface products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on interface functionality, maintenance and troubleshooting. May recommend options for new approaches in client work processes as appropriate to ensure effic

analyze customer contracts to ensure accuracy and completeness support the full contracts and subcontracts administrative cycle support the legal review and execution of contractual documents (contract/subcontract agreements, non disclosure agreements, teaming agreements, reseller agreements, representations and certifications, etc.) enter contract attributes and uploads

Lead team meetings Training and process improvement Mentorship NET (New Employee Training) Reverse Shadows Become a Buddy for New Hires Complexity Electric package (TOU, KVAR, Demand, Net Metering) UB Multiple Cycle go lives 20,000+ UB accounts Ability to handle escalations and create resolutions for red flags and roadblocks Ability to implement AR conversions, manual set

Customer Service Running a cash register, this includes accountability for cash, lottery tickets, cash cards, etc. Completing shift report Cleaning (windows, floors, bathrooms, emptying trash containers, etc.) Stocking shelves and coolers Sweeping and mopping floors Gasoline tank inventory (stick readings) Checking product in as it is delivered from vendors Yard maintenan

Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions. Be responsible for developing and maintaining cloud ready automation workflows and utilities to use throughout application deployment lifecycle . Proactively maintain, monitor, and validate performance of Tyler's hosted application and environment for availa

Act in an expert capacity for assigned product(s), providing an understanding of detailed client requirements. Has a vision for moving forward with assigned product(s). Responsible for owning a prioritized backlog to ensure projects are handled in a timely manner. Establish a regular cadence with user base to demonstrate new features, explain changes toproduct and share v

Engineer and maintain systems that support core Cloud Infrastructure Services. Automate operational tasks and the gathering of service level indicators. Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions, gather ROI details and advising Leadership. Interact with the DevOps and Engineering teams, on new projec