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Communications Representative -MCPH Registration
Brunswick, ME
Job Description
Summary
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Position Summary
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**Per diem (as needed) position in MCH Switchboard includes holidays and weekends.
- The Communications Representative is responsible for answering incoming calls in a timely manner and maintaining accurate flow of communications for multiple sites associated with Mid Coast - Parkview Health. The operator also monitors emergency alarms throughout the hospital and medical office buildings and promptly dispatches in house emergency responders. Back-up support will be provided to the Emergency Department Registration staff on a daily basis as needed.
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Required Minimum Knowledge, Skills, and Abilities (KSAs)
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Education: High School Graduate or equivalent.
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License/Certifications: N/A.
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Experience: Minimum of one years' related experience as a switchboard operator or receptionist for medium to high volume office/Call Center preferred. Experience in healthcare setting preferred. Experience in customer relations required.
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Accurate Data Entry required.
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Basic working knowledge of Microsoft word, Access, and excel programs preferred.
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Basic understanding of internet explorer and/or internet usage.
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Additional Information
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.orgMaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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