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Configuration Technician - PC Imaging Tech
Kittery, ME
Job Description
The Technology Implementation Technician is part of a team that performs a broad range of technical services and support to Blue Mantis customers, internal departments and partners.
- Responsible for laptop, desktop, and server assembly and configuration. Tasks include installation of operating systems, warranty repair, firmware and IOS upgrades and installation of Managed Services tools for contracted and non-contracted customers.
- Experience with MDT Server & other PC Imaging Software
- Perform device preparation at Configuration center, specifically imaging and custom configuration of laptops and desktops for onsite installation using various imaging tools.
- Responsible for warehouse management tasks including shipping, receiving, inventory management and delivery of finished devices.
- Performing switch and disk array initial configuration.
- Assist with medium to large scale enterprise migration projects.
- Assist configuration center manager on customer engagements.
- Assist with data center moves.
- May be required to work onsite in a customer facing position as scheduled.
- Meet agreed upon turn-around times for client configuration and installation projects.
- Maintain proper records as required by ISO 9001 certification
- Hardware, operating systems and network knowledge, PIXY Booting
- Ability to troubleshoot and communicate issues
- Excellent communication skills, ability to interact professionally with clients
- 1-2 years' experience PC hardware and networking experience.
- Experience with Microsoft Active Directory, SCCM, Microsoft MDT Server
- Excellent customer service skills.
- A+ or Network+ Certification.
- Network cabling and termination knowledge.
- Ability to multitask.
- Ability and desire to learn new competencies.
- Windows 7, Windows 10 and Windows 11 fluency.
- Typical location is a warehouse/office type open plan environment.
- Includes lifting and moving of IT equipment and boxes.
- Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching and working on ladders required.
- Travel (MA,CT,NH,ME,RI,VT)-as needed
- Travel non-local-up to 25%
Blue Mantis does not accept unsolicited agency resumes and ask that you do not forward resumes to Blue Mantis employees, any physical Blue Mantis location, or any Blue Mantis email address. We take no responsibility for any fees related to unsolicited resumes. This also applies for reaching out directly to Blue Mantis Employees & Blue Mantis Managers or Blue Mantis executives.
Blue Mantis is a leading strategic digital technology services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to ensure clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations in a multitude of vertical industries and is backed by leading private equity firm, Abry Partners.
GreenPages is committed to a policy of equal employment opportunity. GreenPages does not discriminate in any aspect of its employment practices against any qualified applicant or employee on account of race, color, creed, religion, sex, sexual orientation, national origin, disability, marital status, or veteran status. We encourage you to send us your resume if you are interested in pursuing a career with us.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1 to 2 years
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