People Actively participate in team huddles and meetings by way of sharing knowledge, requesting information, and recommending process improvements Service Work closely by way of problem solving with peers and leaders to address cash reconciliation issues or changes that directly impact the accounts receivable Process all incoming correspondence for the department Accurat

Provides excellent customer service to all levels of employees including customers, peers, and leadership Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Leads by example Acts as backup for certain departmental leadership functions Communicates in a professional, positive and timely manner in person

Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer systems to enter access or verify patient data in real time ensuring accuracy and completeness of information Gathers necessary c

Greets visitors and patients in person, or communicates by telephone, or upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed Pr

Validates authorization for all procedure / bedded patients UM pre admission Ensuring acquisition of pre certification authorization, urgent/emergent authorizations, continued stay authorizations, and authorizations for post acute services from third party payers Obtains commercial payer authorization within the contractual timeframe at time of presentation, every third d

Ensures excellent customer service when assisting patients, providers, and other departments over the phone or in person Collects and verifies patient demographic and insurance information, making changes as necessary to ensure accuracy within each encounter Engages other departments to assist with patient questions or needs Facilitates conversations with patients to prov

Provides exceptional customer service to all consumers and members of the clinic staff Fills prescription orders and makes them available for verification under direct supervision of the registered pharmacist Orders, receives and stores incoming pharmacy supplies Receives and processes wholesaler medication orders Verifies medication stock and enters data in computer to m

Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Establishes and manages standards of medical practice with IT solutions and projects Provides vision and strategic support for Inpatient medical informatics Embraces and leads change and clinical transformation relating to Inpatient clinical informatics and integrated technology Engages the medical staff in decision making, through SMEs; provides direction, supervision, s

Provides exceptional customer service to all consumers and members of the clinic staff Fills prescription orders and makes them available for verification under direct supervision of the registered pharmacist Orders, receives and stores incoming pharmacy supplies Receives and processes wholesaler medication orders Verifies medication stock and enters data in computer to m

Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Utilize data, industry trends, and best practices to support the development of consulting methodologies that will address current challenges facing health systems related to the adoption and use of health IT as well as driving achievement toward client specific organizational objectives and strategic goals Assess opportunities for technology improvements with data in col

Provide day to day engagement oversight to ensure delivery excellence, including presenting executive level reports and dashboards for demonstrating outcomes Ensure that client expectations and contract deliverables are met during the strategic client engagement Provide clinical subject matter expertise to support teams that have an initiative to drive financial and quali

Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Deploys, maintains, troubleshoots and repairs a variety of customer hardware and software throughout Optum Completes routine tasks related to projects and technical requests Provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio Works as directed by their supervisor Provides excellent customer service to all levels of employees including cus